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Fidelity Review

as of 26/02/2019 at 6:01 pm

Holly's View

A good all-rounder. Fidelity is a big, solid, global brand which offers a decent service and a fair price. The website is in good shape and there is nice supporting research and info available on the site. Customer service and people on the phones are good. Good on clarity of associated costs and charges. I’m surprised their customer scores are not higher – personally think they’re a decent option.

Our Rating

Recommended For

In a nutshell

Big, secure company

Good phone support

Recently improved website

You Say

Your overall rating

Based on 116 reviews

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What to Expect

Investment Choice

Products

Stocks and Shares ISA

Junior ISA

Investment Account

Pension

Investments available

Own brand funds

Funds from other groups

Investment help

Robo advice / ready-made portfolios

Help building a portfolio

Includes a shortlist of investments

Pick your own funds

The 'Geeky' Details

Provider details

A safe, solid global player which has recently improved its website for investors. Recent changes include improved share dealing services and performance reporting.  If you have more than £7,500 the admin fee is 0.35% a year, so you’ll probably pay about 1.1% a year all-in (although depends on which investments you pick). If you have less than that you'll pay £45 a year for an ISA, which looks pricey for small portfolios.

Google their PathFinder range if you need help in picking the investments to sit inside your ISA or DIY SIPP. If you really want it drilled down they offer one ‘Greatest Hits’ simple fund – the Select 50 Balanced fund which is their investment ready meal for choice-haters! There are also loads of funds from other groups available.

Their performance tool compares your overall portfolio to a benchmark of your choice. It’s a nice thought – but they do use a proxy benchmark (for me it was UK large cap shares) which is a bit odd when I have a portfolio of lots of global funds too. I overlooked the nuance for now as I’m smashing it against the benchmark (!) but it feels a touch more gimmicky than useful?

Important Facts & Figures

Provider Size:

Large firm: administering £bns on behalf of investors and financial advisers

Minimum amounts: £50 minimum monthly amount
£25 minimum initial amount
12 month indicative performance:

A medium risk active fund returned 9.2% in 2017, after charges.

Your Questions

"I've been reading about Beaufort Securities, and how potentially the administrator could have used investor money to cover their costs. What is the best way to avoid the same thing happening to my Stocks and Shares ISA?"

Jenny, Greater Manchester

29/04/2019

Read our reply

"Where can I get a good Junior ISA?"

Rebeccah, Greater London

27/03/2019

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