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Hargreaves Lansdown Review

as of 10/09/2018 at 2:55 pm

Holly's View

Hargreaves remains boringly good. The customer service is strong and the ability of the person who answers the phone after 10 seconds to resolve the issue is reliable. The website is off-putting to less confident investors and there is a complacency about jargon. That said for those familiar with the service it is easy to use and always reliable. It’s about the only site on which we have not found any broken links or failed to be able to find what we needed. Prices are still almost truculently high but for busy people with low boredom thresholds it remains unbeatable.

Our Rating

Recommended For

Confident Investor

In a nutshell

Excellent service

Established company

Too pricey for larger portfolios

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Based on 336 reviews

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What to Expect

Investment Choice

Products

Stocks and Shares ISA

Junior ISA

Investment Account

Pension

Investments available

Investment help

Robo advice / ready-made portfolios

Help building a portfolio

Includes a shortlist of investments

Pick your own funds

Pick your own shares

The 'Geeky' Details

Provider details

The biggest and most established of them all, Hargreaves Lansdown looks after about £75bn of investors’ money. Providing a one-stop-shop for shares, funds, Junior ISAs, ISAs, pensions and (coming soon) cash, these guys know their stuff. The phone service is quick, staff are very well trained and it's just good. It can however baffle newer investors and feels a bit old-school and stuffy. If you need help look out for their "multi-manager funds" which are decent pre-packaged options, just pricey.

At 0.45% for admin, plus investment charges, expect to pay about 1.2% all-in. If you’re happy to pay for good service, it’s still fair value. Just not the cheapest. Having said that, lots of people in the finance industry use it as they know it just works. It's a bit like Ocado. Good website, prompt service, polished, tasty, convenient, pricey.

Important Facts & Figures

Provider Size:

The largest platform for investors, administering over £80bn.

Minimum amounts: £25 minimum monthly amount
£100 minimum initial amount
12 month indicative performance:

A medium risk portfolio (Portfolio+) returned 10.8% in 2017, after charges.

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