The Share Centre Review

I tried to set up a SIPP and it has been an utter nightmare. First they don't have a SIPP, they use another company to run it - Curtis Banks - which is most confusing. Then when I came to pay into it, the website said I had no accounts. Curtis Banks had to contact them to prove I did have a SIPP, but even when I rang, they denied it. I had to make an official complaint, before they found another account with a different number from the one I originally registered. Then they said they would send account number and password separately. I am still waiting...

01/04/2019

Impossible to withdraw money. Had to open a complaint with the FCA. Terrible service, not recommended.

26/01/2019

Stockbroker views / recommendatios. Good mobile app. None

19/12/2018

Loads of room to excel - both website ease of access and also on phone

30/11/2018

An awful company! The admin at this company is just shocking. In my case, I updated my address by phone and they had my phone number on file which hadn't changed for over 25 years. Yet they failed to contact me by phone, email or letter regarding bills adding up or fines. They failed to call me for any monies owed after I lost a pregnancy and moved, even though I provided a new address and they had my existing phone number. Really my mind was not on chasing up ShareCentre bills, my focus was on getting through the next day! A simple phone call could have resolved all these issues.

19/11/2018

Transferred a large amount of shares into this platform, process was easy and my fees were paid. I now buy shares every few months, process is simple and information on the platform is easy to access. Holding 500 shares in Share plc gives a trading discount, and I love their flat monthly fee.

09/05/2018

Simple website but very basic.

30/01/2018

You cannot easily see your book cost for each of your investments and their associated profit or loss. They have said their website will be corrected / improved by next summer (latest) - if not I shall leave.

30/01/2018

I use this product to buy ad-hoc share issues like Royal Mail. Cheap for this purpose.

26/09/2017

Very easy service.

26/09/2017

Took nearly 6 months to complete the transfer of my Portfolio from previous provider. Either did not reply to my email enquiries about what was happening or took weeks. Acknowledge poor service in review conducted by Transfer Section Manager, in which I was offered compensation. However, he then did not respond to my follow up email or subsequent phone calls asking him to call me. Eventually made a second complaint about poor service and was promised a call back from Compliance Dept within 2 days. Currently 5 days since making second complaint and still no contact.

18/08/2017

Excellent low cost price to buy shares, including international e.g. US and China. Poor website experience.

04/07/2017

Good if you want to build a portfolio of shares or investment trusts. Less good for funds.

04/07/2017

I use it as a comparator. It is OK but not in the same league as Hargreaves Lansdown. They take no notice of my regular response to their surveys that some key figures on the website are difficult to read - white on light green when they could easily be black.

04/07/2017

Low cost, good research and efficient service.

04/07/2017

Low charges. Would like wider research for investment trusts.

04/07/2017

Clear accessible account information, and advice. Regular emails and newsletters. Mobile app needs some improvement.

04/07/2017

They are informative and give you lots of information.

04/07/2017

For the services that I use, it functions perfectly well. I am not a very active user of the site, but it does what I expect of it. No more, no less. Their customer service has been good. For me, it is fine for the services I use.

04/07/2017

Simple website. Not in the same league for qulaity as Hargeaves Lansdown.

04/07/2017

Good, detailed info for DIY investors. Charging structure not overly transparent, but easy to understand compared to others.

04/07/2017