The website is very basic. No flashy graphics and no hard sell pop up adverts, but it does what it is supposed to do. It's a simple and cheap service that works well. A single £25 fee is required to open your account, but there are no further platform running costs (no annual percentage charges). There is a trading fee of £5 per trade, so if you only make one purchase per year (for example, 20K filling your ISA quota) it's an annual cost of £5, which is hard to beat.

01/08/2019

I transferred my wife and my portfolio from Hargreaves Lansdown to iWeb, saving £1500 per annum. We tend to make our own decisions, so iWeb are great. The range of UTs are a bit limited, not as many as HL. However for SIPPs stick with HL when you look at drawing your SIPP. I think they work out cheaper.

21/07/2019

Charges suck the life out of your savings. Their low charges are ideal. What could be better??

30/06/2019

Cheapest platform around. Very easy to deal and only £5 per trade. No charges for ISA account except £25 initial fee. Very happy with site, easy to use. Wide range of exchanges and funds. If you don’t want advice, or to pay for it, what more could you need?

03/04/2019

Very good value for money, especially for large portfolios. The website is simple with no frills and easy to use, but fund research capabilities are limited. I have found other brokers' fancy websites a nightmare to use and much prefer iWeb. There is plenty of readily available information on funds from the providers themselves and sources such as Morningstar. Call centre staff have also been helpful. Recommended.

08/03/2019

Fantastic if you know what you want to do. Minimising costs is my aim and this platform is great for that whilst letting me invest as I wish to.

02/03/2019

Well, we're always told to consider charges, so if your interest is equities and you know what you want, then this could suit you. Yes it's basic, but if you don't need a helping hand, why pay more?

17/02/2019

It’s a winner on price and the website is improving, but very poor customer service when you phone up, and very limited on funds (they don’t have some of the big well known funds).

16/02/2019

I've been using IWeb for 4 years and it's very good value if you want the flexibility to deal in low-cost tracker funds, as well as shares and ETFs for a large portfolio, without paying a big percentage-based platform fee. Very occasionally there are problems with the website but frankly it's rare. A couple of niggles: >Unlike Hargreaves and A J Bell you don't get invited to participate in IPOs. >You can't deal in Retail Bonds using the site, but you can deal by phone for no extra cost...and I've always found the dealers efficient and helpful.

13/01/2019

It is extremely good value. There is no platform fee and trades are only £5 each. Website is fairly basic but more than adequate

19/12/2018

Easily the cheapest platform for large ISA portfolios. The best part is zero charges if you've stopped dealing, and are just leaving your pot untouched.

04/12/2018

No comment.

10/11/2018

Very basic service at low cost i.e. £5/share purchase trade. Confirmation documents are easy to download and file in user friendly format. IWeb is owned by Halifax which is part of Lloyds bank group, so backed by a large banking institution. Website links are poor, daily share price changes are not easily viewable phones. Phones are not always answered promptly. IWeb does not do SIPP accounts itself (they are subcontracted to AJ Bell), so lack of expertise here. I was encouraged to become a customer by their cost/value for money.

07/11/2018

Awful platform to navigate for beginners and absolutely no frills! But great for investors with large portfolios who know what they are doing. The platform charges are unrivalled because, after the initial £25 opening charge there aren’t any, its free! Dealing charges are also very cheap at £5 across the board, you don’t even have to trade a minimum number of times to get this rate.

30/09/2018

The range of funds is limited, with many well known funds not being available. Even a fund they listed in their tools could not be bought once. Often fund trades fail and you have to phone them up. They do answer, at least. One month fund trades took almost a week to complete. Avoid.

06/06/2018

It's £5 a deal. Always works for me. Love it.

03/05/2018

Excellent cost wise, you get used to the website with practice, and if more research is needed there is lots available online.

21/04/2018

Very cheap to buy and hold funds. Not great on user-friendly website or fund research, but if you are an experienced investor I think they are excellent value for money.

30/01/2018

Provides a dealing service suitable for my needs. Clearer information pages on individual stocks.

30/01/2018

Cheap, I think.

30/01/2018

Good value. The website is very basic.

30/01/2018

Very cheap, no recurrent fee, great value for long-term hold portfolio. Website is basic so maybe not for beginners but it's now my preferred platform.

26/09/2017

It is possible to combine low cost and great service.

26/09/2017

I like the low charges.

04/07/2017

Very helpful when I transferred from Alliance Trust Savings in Feb 2014. Good basic web site, perfectly adequate for someone investing in Investment Trusts (and bonds & shares on the main markets). A low cost way of spreading my investments accross more than provider. They don't provide access to open offers & have withdrawn support for LSE special funds market, which have both constrained my investment choices. Very basic, good within the limits of what it provides. Low cost (only paid �25 to join). Does provide some investment information but I stick with other sites that I am used to (Interactive Investor, Trustnet etc.)

04/07/2017

Basic service and value for money. Would prefer better research and access to extra services like level 2 share prices. I think it is the cheapest in the market

A

04/07/2017

Happy with both

04/07/2017

Had low opening charge when I started with them.

04/07/2017

Very cheap to hold shares and ISAs, no running charges. Website is not user-friendly - definitely 'cheap and cheerful' but okay for a confident/experienced investor Cheaper than the others but much more limited range of services.

04/07/2017