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Moneybox Review

as of 01/09/2020 at 9:57 am

Holly's view

Nice, easy to use, simple to open an account and use. There are nice tools which help without over-complicating. We do have some serious quibbles. Fees are not as transparent as they should be, and the service is not that cheap for some investors with smaller balances. Actual information on the investments themselves is hard to access for those few who might want it. But on balance this is a well-executed service and fills a niche.

Our Rating

Recommended For

Beginner Investor

In a nutshell

Truly mobile-first

Super engaging

Limited investment choice

Visit Moneybox

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Your overall rating

Based on 23 reviews

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We love customer reviews because it’s the only way we can check the user experience across a meaningful sample of independent people. We collect all of your reviews and use them to calculate the overall “You Say” score for each provider. We also use this customer rating in our analysis, to make sure we’re not rewarding companies which look good online but fail to deliver in practice. Finally we use the aggregated data in our research and consultancy with providers, so we can tell them what customers love or hate and help them to improve.

Your Reviews

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What to Expect

  1. Best Buy 2020
  2. Ease of use
  3. Mobile and apps
  4. Behind the scenes

Best Buy for Beginner Investors

Moneybox won a Best Buy 2020 for Beginner Investors because of their ease of use, gamification, and simplicity. However their charges are not as competitive as others and Value is their weakest customer ranking.

Opening an account was slick and easily done on a mobile.

All the more cumbersome documentation and details are kept until the very last minute, which is clever. But even then it’s not much more than knowing your National Insurance number.

It is relatively easy to provide your banking details so the Moneybox app can get to work rounding up your loose change. We don’t know how secure the tech is behind the scenes on this but it’s read-only access so it feels OK.

There are also really simple projection tools which give you a tangible idea of how saving an extra £10 a week could boost long-term savings.

This is one of the few investment services which truly feels mobile-first. It is slick and easy to sign up and add money to your investments. The only downside is that if you want to find out more information about the underlying investment choices it is not that easy to do so.

There are three main investment options for customers: Cautious, Balanced or Adventurous. These portfolios are now more diverse; made up of different funds, where they used to be a blend of a select three.

The Lifetime ISA and Junior ISA are interesting additions to the service. Just be careful with Lifetime ISAs and picking the more adventurous options - be sure your timeframes are aligned.

Investment Choice

Products

Stocks and Shares ISA

Junior ISA

Lifetime ISA

Investment Account

Pension

Investments available

Funds from other groups

Ethical investments

Investment help

Robo advice / ready-made portfolios

The 'Geeky' Details

Provider details

There are three core investment choices in Moneybox: the Cautious fund; the Balanced fund and the Adventurous fund.

Costs range from 0.57-0.75% a year plus a £1 a month subscription fee. The percentage fee is made up of 0.45% for the platform administration and a fund charge ranging from 0.12-0.30% – the Cautious option will be cheaper than the Adventurous option as shares cost a bit more to manage.

Important Facts & Figures

Provider Size:

Growing start-up with some big friends under the bonnet

Your Questions

"I've got a Stock and Shares ISA with Moneybox. I recently invested a £5000 lump sum with them, and I'm making regular weekly investments of £75. When I invested the £5000, the share price was quite high based on the performance of the fund. I'm just wondering whether I made a mistake investing the lump sum in one go, and whether I should have drip fed it into the account in the same way as my weekly deposits? If so, should I withdraw and start to drip feed it back in?"

Tim, West Midlands

05/04/2019

Read our reply

Your question

I've got a Stock and Shares ISA with Moneybox. I recently invested a £5000 lump sum with them, and I'm making regular weekly investments of £75. When I invested the £5000, the share price was quite high based on the performance of the fund. I'm just wondering whether I made a mistake investing the lump sum in one go, and whether I should have drip fed it into the account in the same way as my weekly deposits? If so, should I withdraw and start to drip feed it back in?

Tim, West Midlands

05/04/2019

Mark Dampier says

Hi Tim,

There is a myth around drip-feeding into an investment that it is always the better plan.

First, many investors don’t have large sums to invest, and would rather invest monthly amounts of say £100. This is an excellent way of building up an investment pot over many years.

Some investors who have a lump sum to invest also like to drip feed this money in.

It is more about investors emotions and loss aversion.

Many don’t like the idea of investing £100,000 all at once. They worry that the market might suddenly fall.

Some may divide their sum into four, and deposit the investment in stages. If this gives you peace of mind, then that’s fine.

However as markets generally go up more than they go down, statistically you are more likely to lose out by drip feeding a lump sum in the market, than investing it all at once. Of course there are exceptions like 2008, but they are near impossible to forecast!

Finally, don’t mess around with the investment once you have made it!

 

More on Stocks and Shares ISA

Just be aware...

We are not regulated to give personal financial advice - This isn’t full-fat regulated financial advice. Boring Money is a publisher and not regulated by the FCA. 

This means we can't help with specific personal circumstances or recommend specific investment products. It also basically means that if we say something daft, you have no recourse to come back and complain.

We’re only allowed to give you a steer or share an opinion or tell you the facts - That said, we promise that our answer to you is an independent unbiased perspective with no commercial gain to make. If you need regulated financial advice, you can find a good adviser via sites such as Unbiased & Vouchedfor.

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