Utterly appalling service and incompetency. I tried 3 times to move a direct debit payment for a NatWest loan from my NatWest account so that I could close the account. I sent off the required form to the Manchester address twice - no result. I then went into the branch at Covent Garden where they did the same - sending it via the normal post and ALSO through their internal mail system. No result - the payments were still debited from the NatWest account. I stayed on the 'phone trying to make a formal complaint but eventually got tired of waiting. I have given up... dirty tricks?

31/03/2020

I am new to investing. NatWest is simple and it meets my needs. It gives me a choice of 5 funds instead going through loads of choices. And the process is relatively simple too!

17/01/2020

Easy to use. Provides a choice of 5 risk exposure levels. Multiple investments are available.

03/06/2019

Really easy website. Good funds.

09/02/2019