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Nutmeg - Stocks and Shares ISA

The biggest of the UK 'robo advisers' with over £1bn under management today. Suits people who don't know where to start or who are not interested in managing their investments on an ongoing basis. 

The website is easy-to-use, intuitive and to the point. Choose between 10 different options according to your financial situation and attitudes and get plopped into a ready-made portfolio of lots of different investments from across the globe. You can either choose their low cost automated 'fixed allocation portfolios' or pay a bit more if you'd like their team to manage your investments in a more hands-on way. Either way it's not an expensive option. 

A nice digital option which will suit busy people on-the-go. With 5 years under their belt, by far the most experienced of the UK 'robo advisers'. Posh City boys Schroders own a chunk of the equity which arguably gives Nutmeg the clout of having a senior, rich, very grown-up backer! 

In a nutshell

  • Really easy to use
  • Investments managed for you
  • The most established 'robo'

Would you recommend it?

Best buy

2021

Stocks & Shares ISA

83% of you do

How did it score

We say

You say

Cost

£ £ £
From 0.64% all-in

Minimum investment amount

£500 initially. If you have less than £5000 you also need regular investment of £100 per month set up.

Best for

Beginner Investor

Performance

In 2016 portfolio returns ranged from 2.3% to 15.4%.

Give your review

What you are saying

"Very poor customer service. Submitted an online ISA transfer form through Nutmeg for a transfer into Nutmeg. Was told it would take 2-4 weeks. I started chasing after week five with no response from customer services. I started escalating the request for information after week six to finally establish no ISA transfer request had ever been submitted. A mealy mouthed apology just isn't good enough. I will be transferring my existing holding elsewhere. My advice, take your money elsewhere, where there's satisfactory customer service."

February 2021

"No comment."

February 2021

"I've been using a financial adviser for years and decided now was the time to invest some spare cash on my own. I used the boring money info and did a bit of other research and having looked at several ESG options plumped for the higher risk Nutmeg fund. The site/app is easy to use and gives you the information you need. So far so good!"

February 2021

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We love customer reviews because it’s the only way we can check the user experience across a meaningful sample of independent people. We collect all of your reviews and use them to calculate the overall “You Say” score for each provider. We also use this customer rating in our analysis, to make sure we’re not rewarding companies which look good online but fail to deliver in practice. Finally we use the aggregated data in our research and consultancy with providers, so we can tell them what customers love or hate and help them to improve.

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