I am a small investor and have been with The Share Centre for a few years now. Throughout this time I have always experienced efficient, reliable services which in my personal opinion represent good value for money.

26/02/2020

Convenient easy to use portal with reasonable fees (for larger portfolios).

21/02/2020

VERY PROFESSIONAL AND HELPFUL SERVICE.

19/02/2020

Fixed fees for accounts are cheap for all but the smallest investments. There are no nasty fees for anything, such as transferring a holding out. The website is mostly straightforward to use. When you need help, phoning customer service gives knowledgeable help. I can't think of any disadvantages to using the Share Centre.

19/02/2020

No comment.

12/02/2020

Emails are easy to read and understand, have given us opportunity to dip into what interests us. We are not new to investing, but passed info to friends who are and they found the text easy to follow. Have subscribed to web site for 3 years plus, see no reason to change. Good service.

06/02/2020

One of the cheapest platforms.Very helpful staff

06/02/2020

I think that they are very good on the whole, but I don't agree with everything they say.

06/02/2020

I have always found their representatives knowledgable and helpful.

06/02/2020

Share Centre are efficient, helpful and good value for money.

06/02/2020

My wife and I have used the Share Centre as our online broker for many years. They offer a straightforward, easy to use and efficient service. Whenever we have queries they are most helpful. I have pleasure in recommending them.

05/02/2020

No comment.

30/01/2020

Always friendly when you call them, good value for money. On the down side they sometimes only trade in one listing if a stock is listed on more than one exchange.

23/01/2020

No comment.

21/01/2020

Don't like the new website as much. May have better behind the scenes gizmos etc but as far as user experience is concerned much preferred the older site layout. Still, have always had a good experience in 12 years been with them and staff always helpful so will put up with website.

16/01/2020

One of the best in the market - maybe the best! Always trying to give top value & service.

15/01/2020

Excellent company to trust with your money and very easy to deal with,

15/01/2020

Good telephone support, website content is comprehensive for account holders in my view, although sometimes slow to respond.

15/01/2020

Good value for money when compared with the likes of Hargreaves Lansdown. Helpful staff. Fast ISA transfer process. However, web-site is rather dull.

09/01/2020

I have a SIPP, held for two years, poor customer experience. Examples i) Trade to buy £40k of a fund from existing cash balance took over nine days to register on my account, despite there being six trading days in between this cost me £400 due to change in price. ii) Cash contribution to SIPP £15.5k still not available in my account after eleven days and counting. Both times when raising the issue I received a vanilla response with no empathy or recognition, seems like I just need to suck it up. I will move platform as I'm disappointed with service and their lack of response.

08/01/2020

As a novice investor all the share centre are very helpful and understanding

08/01/2020

I haven't tried other providers but then again, I haven't felt it necessary. The costs might be a little high for the small investor but the service is good.

18/12/2019

The fixed prices for accounts are very good value for larger holdings. Customer Services always knowledgeable and helpful. The available range of funds is very broad. For company holdings and investment trusts there is the means to vote online in AGMs. My one quibble is that an extra monthly fee, per account, is required to receive paper copies of reports. This is possibly not the Share Centre's fault.

11/12/2019

Always very helpful whenever I contact them.

27/11/2019

No comment.

22/11/2019

Easy to use website and cheap for my SIPP.

08/11/2019

I've been using Share.com for a long time, the old web site was dated, but worked and I could trust the data. The new website is better but the data in it is incorrect in places. Very disappointed and looking to leave.

26/07/2019

£1.50 per month and £5.25 per trade is good value in my book. Buy 500 shares in the Share Centre to get your share trade fee reduced to £5.25. So I think this is also suitable for small portfolios. I do not have a SIPP or an ISA so I don't know about the pricing for them.

15/05/2019

Very good.

01/05/2019

Efficient and good value.

01/05/2019

I have been with them for over 25 years and have always had good service and would not hesitate to recommend them.

01/05/2019

Non-obtrusive but very helpful when needed. Fees are very reasonable. Hints, tips and advice on a regular basis.

01/05/2019

The site has always been easy to use, clear and concise, perfect for beginners to investing.

01/05/2019

I find them easy to deal with.

01/05/2019

It's a great website to use. It is very informative and gives clear information about the buying of shares.

01/05/2019

Very pleased with the service, both online and on the phone. Would still prefer the option to have my account signed on all day during market hours, as this forces me to use another site for live market feeds. Thank you.

01/05/2019

Very proactive site that delivers on several important levels.

01/05/2019

They are good.

01/05/2019

I have always found the service desk very knowledgeable and helpful.

01/05/2019

No comment

01/05/2019

Transfer forms need to be black/ white. Colour makes them hard to print. It should also be possible to fill them in electronically, eg onscreen, before printing them out and signing.

01/05/2019

First class service.

01/05/2019

I have found the Share Centre perfect for my investment needs, they have taken care of me for very many years.

01/05/2019

I do like their staff who always seem to be fully engaged with me when I call. I also like their answering service which says where I am in the queue for an answer.

01/05/2019

I have been with The Share Centre for many years and have always found them helpful, informative and friendly.

01/05/2019

Direct and easy to use. Customer service is excellent.

01/05/2019

Excellent service and website. However, since the redesign of the website, the mobile app and mobile website is not as user friendly. You cannot view a whole page on your screen and it is very difficult to navigate on the page - only a small corner can be viewed at a time.

01/05/2019

No comment

01/05/2019

Michael Baxter's words of wisdom are brilliant!

01/05/2019

My shares were transferred but the Share Centre keeps me informed and has help me.

01/05/2019

I'm not too keen on the current website.

01/05/2019

I am only a small investor but have found them easy to contact, efficient, and helpful.

01/05/2019

Easy to navigate website

01/05/2019

Very efficient

01/05/2019

Very easy to keep track of asset values and trade quickly.

01/05/2019

I find that whether buying or selling the staff have your needs as their priority and ensure you are happy with any decisions you make on your buy or sell purchases.

01/05/2019

Extremely efficient; inexpensive; In 12 years I've never had a problem with The Share Centre

01/05/2019

Very good service at a very reasonable cost

01/05/2019

Good value. Efficiently organised and good communications. Somewhat limited range of stocks although fully adequate for normal investors. Website is difficult to navigate due to recent changes which I consider were unnecessary. Previous website was excellent.

01/05/2019

Very professional, easy to use website and excellent customer service

01/05/2019

Very easy to use

01/05/2019

A very good company. I have been with the Share Centre for over 20 years. I have been seeing Dagmar Taylor in customer service, who l found first class.

01/05/2019

Good value.

01/05/2019

No comment

01/05/2019

The new website took some time to understand but now seems satisfactory.

01/05/2019

Extremely good value and friendly service.

01/05/2019

Never had a problem. Customer service and share dealng always easy.

01/05/2019

They offer a first class service, for occasional investors such as myself.

01/05/2019

I have never been able to get the hang of how to use it. I had funds transferred from another to this. Sadly trying to do anything with it is rather beyond me, so i am now left without assistance in something I didn't want in the first place! Just too technical unless you are a young computer literate person.

01/05/2019

The Share Centre is good at what it does.

01/05/2019

Clear, easy to navigate website with useful tools and analysis.

01/05/2019

Good overall.

01/05/2019

Very good, helpful and available.

01/05/2019

Simple and easy to use, quick response for queries, withdrawals and tax statements.

01/05/2019

Competent and somewhat expensive.

01/05/2019

Highly recommend.

01/05/2019

A very reasonable asset.

01/05/2019

Easy to use website.

01/05/2019

Recent website changes have had a negative impact.

01/05/2019

Always very helpful.

01/05/2019

A little awkward regarding signing-on when the annual changes are made.

01/05/2019

Great service, always available on the end of a phone. Website is excellent.

01/05/2019

I find the Share centre helpful and it meets most of my needs. It has improved significantly with recent improvements but has more to do in the presentation of its statistics.

01/05/2019

Share buying and selling all works OK. Customer service by email is good. I'd like 2FA considering the big amounts of money involved.

01/05/2019

Helpful, knowledgeable, freindly and polite.

01/05/2019

They do what they offer

01/05/2019

You should be able to achieve everything from the app not just share.com

01/05/2019

Brilliant until recently they changed their layout, nowhere near so good, painfully slow and tedious to navigate. Emailed to give my comments, after several days wait, only received a perfunctory acknowledgement and no proper reply to my points raised or questions asked. Disappointing. It is good value though and their customer service team are always very helpful on telephone.

01/05/2019

Generally, a good service

01/05/2019

The platform has very expensive standing charges, provide no service whatsoever, and take days to reply to concerns or account queries. The Customer Services personnel are very friendly and caring, however the complaints Dept is run by an out an out deplorable Manager who has no empathy or common dignity, he actually has a very negative view on customer complaints and needs replacing .

01/05/2019

Very easy to use.

01/05/2019

Excellent and easy to use service

01/05/2019

No comment

01/05/2019

I tried to set up a SIPP and it has been an utter nightmare. First they don't have a SIPP, they use another company to run it - Curtis Banks - which is most confusing. Then when I came to pay into it, the website said I had no accounts. Curtis Banks had to contact them to prove I did have a SIPP, but even when I rang, they denied it. I had to make an official complaint, before they found another account with a different number from the one I originally registered. Then they said they would send account number and password separately. I am still waiting...

01/04/2019

Impossible to withdraw money. Had to open a complaint with the FCA. Terrible service, not recommended.

26/01/2019

Stockbroker views / recommendatios. Good mobile app. None

19/12/2018

Loads of room to excel - both website ease of access and also on phone

30/11/2018

An awful company! The admin at this company is just shocking. In my case, I updated my address by phone and they had my phone number on file which hadn't changed for over 25 years. Yet they failed to contact me by phone, email or letter regarding bills adding up or fines. They failed to call me for any monies owed after I lost a pregnancy and moved, even though I provided a new address and they had my existing phone number. Really my mind was not on chasing up ShareCentre bills, my focus was on getting through the next day! A simple phone call could have resolved all these issues.

19/11/2018

Transferred a large amount of shares into this platform, process was easy and my fees were paid. I now buy shares every few months, process is simple and information on the platform is easy to access. Holding 500 shares in Share plc gives a trading discount, and I love their flat monthly fee.

09/05/2018

Simple website but very basic.

30/01/2018

You cannot easily see your book cost for each of your investments and their associated profit or loss. They have said their website will be corrected / improved by next summer (latest) - if not I shall leave.

30/01/2018

I use this product to buy ad-hoc share issues like Royal Mail. Cheap for this purpose.

26/09/2017

Very easy service.

26/09/2017

Took nearly 6 months to complete the transfer of my Portfolio from previous provider. Either did not reply to my email enquiries about what was happening or took weeks. Acknowledge poor service in review conducted by Transfer Section Manager, in which I was offered compensation. However, he then did not respond to my follow up email or subsequent phone calls asking him to call me. Eventually made a second complaint about poor service and was promised a call back from Compliance Dept within 2 days. Currently 5 days since making second complaint and still no contact.

18/08/2017

Excellent low cost price to buy shares, including international e.g. US and China. Poor website experience.

04/07/2017

Good if you want to build a portfolio of shares or investment trusts. Less good for funds.

04/07/2017

I use it as a comparator. It is OK but not in the same league as Hargreaves Lansdown. They take no notice of my regular response to their surveys that some key figures on the website are difficult to read - white on light green when they could easily be black.

04/07/2017

Low cost, good research and efficient service.

04/07/2017

Low charges. Would like wider research for investment trusts.

04/07/2017

Clear accessible account information, and advice. Regular emails and newsletters. Mobile app needs some improvement.

04/07/2017

They are informative and give you lots of information.

04/07/2017

For the services that I use, it functions perfectly well. I am not a very active user of the site, but it does what I expect of it. No more, no less. Their customer service has been good. For me, it is fine for the services I use.

04/07/2017

Simple website. Not in the same league for qulaity as Hargeaves Lansdown.

04/07/2017

Good, detailed info for DIY investors. Charging structure not overly transparent, but easy to understand compared to others.

04/07/2017