Have only been with Wealthsimple for just over a year but despite turbulent conditions my pension has been performing well. They keep in touch and it’s ideal for someone like me who has little experience. Charges seem pretty reasonable compared to others who offer a similar service.

12/02/2021

No comment.

12/02/2021

No comment.

30/01/2021

The drawdown service once setup worked well. Drawdown: it was not as easy as expected, they did not seem to be ready for people to withdraw the money on a monthly basis. Much more paperwork than I expected was required. I suspect someone has to do something manually each time, there is no automated system setup yet. I think they have not got many customers drawing money down yet. Setting up the account was easy. The Reviewer is Post-retirement age.

14/11/2020

Easy to apply on simple website. Once set up, contacted by a named adviser, which was very useful. Limited overall and basic info on your investments but presume this will be developed in future. Good for simplicity and annual review with advisor is a bonus.

23/10/2020

Simple and straightforward

17/10/2020

For me Wealthsimple is the holy grail I have been after. They combine an innovative and thoughtful approach to technology with outstanding human (this is key!) advice, as and when required. Underlining this is its simple but proven investment methodology that, given time, will set anyone up for the future. I hope they never change this ethos, and would encourage more people to give them a quick call. You shouldn't be surprised by the bundle of engaging and sage advice waiting at the end of a phone line! 5/5 for me.

12/02/2020

Wealthsimple certainly live up to their name. I began using Wealthsimple as a total financial novice but with the assistance provided I have grown more and more confident about the world of investment. I would have no reservations about recommending the services provided to friends and family.

12/02/2020

I really like Wealthsimple. As the name suggest they have made investing and managing your money simple through ease of use of their website and app, the transparent fees and great customer service. Highly recommend using them if you are an individual investor.

12/02/2020

Super simple to use for a first time investor. All gone well so far and has been cheap, efficient and more straightforward than anticipated. 10/10, would recommend.

12/02/2020

Very professional advice from the advisers for a person with a very limited knowledge of investing.

12/02/2020

Investing made easy! I would certainly recommend this service for anybody who doesn't feel confident about making their own investment decisions (like me!).

11/02/2020

I have failed dismally for years to get to grips with pensions, annuities, investments and the like. My fault? Not totally. Probably more to do with the ineptitude of the many advisers I have dealt with. And the ridiculous jargon employed to cover up the lack of knowledge (and hidden fees!). Wealthsimple? The complete opposite. Knowledgeable advisers. Simple investment strategies, easily explained. Handy website. Low fees. And, best, no silly financial blah-blah-blah! You know what? With help, people will behave like adults and invest for these supernaturally long lives we're all now living!

11/02/2020

A very useful tool!

10/02/2020

I've been using Wealthsimple for about a year now and I can only recommend based on a number of key things that I would look for when choosing a passive investment service. It's incredibly easy to use with a good range of investment options based on the key criteria such as time to invest and investment risk level. After shopping around Wealthsimple seemed to be very fairly priced for the quantum I was looking to invest. Obviously it's no guarantee for the future, but returns have been excellent so far and will be very happy to continue using Wealthsimple for the foreseeable future.

10/02/2020

Have been a Wealthsimple client for 2 yrs now and can't complain at all. The product is really easy to set up and use, has so far nicely outperformed most major benchmarks (especially when you include costs) and their team is really helpful on Qs. Recommended!

10/02/2020

I have been using Wealthsimple for the past year. Fees are reasonable and I have been pleasantly surprised at the returns. They are easy to contact and I would recommend them to anyone.

10/02/2020

The app is very easy to use and the Investment Adviser I spoke with was very helpful in choosing my portfolio and explaining the fee structure, which is much more reasonable than other options for my ISA. The performance so far has exceeded my expectations, so no complaints!

10/02/2020

I've been a client for around 9 months now and have been really impressed with the service that Wealthsimple offer. They have great website and spoke to a really helpful Investment Adviser who made sure my portfolio was set up correctly for me! Didn't realise investing could be so easy!

08/02/2020

I've been with Wealthsimple for over 2 years now and am very pleased with the service. Their customer service team is top notch and gets back to my queries so quickly. My performance has also been better than I could have achieved picking stocks myself, and I have had a couple of calls with a Wealthsimple adviser which has been helpful and informative. I've recommended them to several friends who have also had a very positive experience!

07/02/2020

Wealthsimple have been a brilliant service. The team are friendly, the app is easy to use and the portfolios have provided great returns. All for a very low fee. I highly recommend them!

07/02/2020

I have recently moved one of my pensions to Wealthsimple from Aegon after a long decision. I was concerned about the charges, but as I don’t have the confidence to manage it on my own, this seemed the best choice. So far I have no complaints, the move was very easy and so far my pension is doing ok with a return of between 3 % and 4%, It’s early days and I realise the markets can change rapidly but I’m ok at the moment. When I spoke to a work colleague and found out he is paying around 1.7% to an adviser to manage his pension, I felt much better! So far Wealthsimple are keeping me happy.

23/01/2020

No comment.

23/01/2020

Really easy to sign up and use.

23/01/2020

I have my pension with them, got the feeling that they have not got that many people with a pension. They use a secondary company to do the pension work, so that slows things down. Form filling to get things done seems to be best done via scanning and emailing. They do seem to assume that you don't know what you are doing, which can be frustrating, but at least they try and stop you doing something stupid. The website is great, the support people are very good, I like the ability to review my account easily. The extra level of security is good. I like their attitude. I set my risk level high!

07/01/2020

I personally felt extremely misled by their advertisements, they gave the impression of being almost like a personal broker, where you could assign money where you’d like, at what risk level you’d like. That’s not the case at all, it’s even more tightly locked down than my Royal London S&S ISA. They wouldn’t allow me to change my risk level (putting me at a poultry 3 out of 7, resulting in a projection of me doubling my money...in 28 YEARS...) despite stating it in writing that I’d like to do so.

03/12/2019

Aptly named - very nice website/app/platform with great content and simple interface. Only downside is the £5k minimum investment for the SRI portfolio, otherwise a solid product and financial advice service. Perfect for us millennials who like our digital products simple and transparent!

08/11/2019

The Wealthsimple Pension is very easy to use and transferring in your pensions is also very simple to do. The website is not perfect, but it is simple to navigate, but sometimes does not tell you that it needs more information to complete the action. The support team are friendly and easy to talk to/email. I have moved one pension over and am just about to move a second one in. The costs are very good compared to what my advisor was trying to get me to do - a whole 1% lower - that is a lot when you are talking about a pension that you need to live on for the rest of your life.

04/07/2019

Very helpful team.

20/01/2019

Low minimum investment. App is a bit dull

19/12/2018

Great customer service and very approachable.

06/06/2018

The best of all the robos I use, it's simple and transparent, easy to navigate.

06/06/2018

Simple to setup and use.

30/01/2018

Great company - even if only looking at their content and not the products and services. Nothing of note to improve.

30/01/2018