Hargreaves Lansdown JISA Review
20 Oct, 2021
Hargreaves remains boringly good
The website is off-putting to less confident investors. For those familiar with the service, though it's easy to use and reliable
Boring Money Review of Hargreaves Lansdown JISA
Holly Mackay's View
On the one hand, Hargreaves Lansdown remains one of the best. People on the phones know their stuff. Great app. A website which supports you to self-serve quickly. At times I'd say it's still the best in the market. But some cracks appeared in 2020. The phones occasionally took ages to be answered. There were some trading outages. These blips are still the exception not the norm. But with prices remaining stubbornly high, if their service wanes then I have some questions. There are very credible competitors.
Holly has accounts with all the providers on our website and independently reviews all of them.
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Is Hargreaves Lansdown JISA right for you?
Ease of use
The website is very product-focused and requires a level of pre-existing knowledge that many customers do not have.
That said reviews we get for Hargreaves Lansdown are almost universally positive – customer service is the stand-out feature.
The architecture behind the scenes is clever and navigating around the site is quick if you know what you need to do.
The JISA homepage is clear and easy to find, with helpful supporting information that clearly explains how JISAs work, the associated fee and how much you can invest. The integrated video is interesting, comprehensive, and concise, providing viewers with a solid foundation with which to make informed JISA choices.
Mobile & Apps
The app is great. You can sign up, research, view, add money and trade. The connection between ‘View’ and ‘Do’ is just seamless. If you have several accounts which you have linked, these are all easily seen too. This makes monitoring a child’s JISA alongside a previously existing ISA/SIPP account extremely straightforward. One of the best investment apps we use.
Facts, Fees & Behind the Scenes at Hargreaves Lansdown
Boringly enough these guys continue to smash it out of the park when it comes to user experience. Trading is quick and easy. The site works well. Reporting is clear. Account linking is easy. Mobile and app is great. They do spend the slightly too high fees they charge customers well! Hard to fault in terms of performance.
What investments are available on Hargreaves Lansdown?
Products
- Stocks and Shares ISA
- Junior ISA
- Lifetime ISA
- Investment Account
- Pension
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