AJ Bell Customer Reviews
19 Jan, 2026
We collect reviews and share feedback from real users to give you the best information about providers.
We try really hard to keep our reviews genuinely representative. We have found a few providers trying to rubbish their competitors, leaving awful reviews. Of course, we don't publish these.
02 February 2026
Very helpful over the phone and if you need total handholding at the beginning, you get passed over to someone with the patience of a Saint! I have found every fund and share I’ve ever looked for (iI am a beginner) except one - which, in hindsight, I am glad I didn’t find. Although some have mentioned too many security steps- I am glad they are there.
Christine
20 December 2025
A good platform with low costs. I particularly like their news and analysis as well.
Stephen
19 December 2025
They do (almost) everything right. Easy to use platform with reliable phone and tablet app access, responsive to both cries for help and general queries, and much lower fees than most. If they could show historic values against time rather than just quarterly reports, would be perfect.
Chris
19 December 2025
Very easy to use and loads of info about my investments, much better the my previous platform at Halifax.
Martyn
19 December 2025
Lyn
05 December 2025
The range of services they provide are reliable and sufficient and their services are beneficial and creative
05 December 2025
First of, they offer excellent services. The customer care service is excellent.
05 December 2025
Their investment are good but they need to improve on their network





