Holly Mckay
Holly MackayFounder and CEO
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Willis Owen

Willis Owen

Willis Owen

As a place to read up on ISAs, pensions, funds and shares, the website is nice. Will suit those with a mix of investments who are happy with some degree of choice. Administration can be occasionally problematic

Boring Money Review of Willis Owen JISA

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Holly Mackay's View

A good place to read up on pensions, funds and shares – especially for a beginner investor. The website is easy to navigate, with interesting articles and a solid range of investments. Customer service is particularly strong according to reviews.

Holly MackayHolly Mackay
Holly MackayFounder and CEO of Boring Money

Holly has accounts with all the providers on our website and independently reviews all of them.

Customer Reviews of Willis Owen JISA

We collect reviews and share feedback from real users to give you the best information about providers.

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29 June 2023

It is very easy to set-up and use. They keep you informed of changes and charges. It might be helpful to have a monthly email which included my balance

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23 June 2023

Seem to be honest and efficient

Willis Owen

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Is Willis Owen JISA right for you?

Mobile & Apps

No mobile app, however logged-in pages are mobile optimised. Not the slickest of experiences, there are a lot of different pages viewable once logged-in and it can take some searching at times to find what you want to do.

Long standing customers would perhaps find the experience ok, but mobile usability could definitely be improved. We like that the online chat feature follows you on mobile, making it easy to speak to someone at any point.

Facts, Fees & Behind the Scenes at Willis Owen

The administration is done on a smaller scale than many of the larger brands. The positive is that it will typically be more ‘human’ and personalised = good. The negative is that when things go wrong its slower to fix them and some of the processes can be slow or frustrating = bad.

We struggled with account set-up and met very unusually tight anti-money laundering requirements. Hard to tell if this was one-off bad luck or illustrative of a more general issue.

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