Holly Mckay
Holly MackayFounder and CEO
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    Home • Workplace Pensions • Customer Reviews • Royal London

    Royal London Reviews | Workplace Pensions Customer Feedback & Ratings

    Help others make better pension decisions. Share your workplace pension provider experience with our community. Leave an honest review about your provider's service, fees, and performance today.

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    02 November 2025

    Peter

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    13 September 2025

    Stephen

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    15 August 2025

    Consistently good performance over 30 years and readily active when I needed to transfer holding

    Julie

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    15 August 2025

    Never had any issues with Royal London. Im non advised as the governed portfolios are easy to navigate. If you are comfy with this there are no issues, if you would rather have an advisor that would be the best option. Everyone is so helpful. Ideally online and in the app it would be good to be able to trend your investments in a graph. Lots do it so hopefully RL would consider this in the future.

    Joe

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    11 August 2025

    Good service overall, however App is poor and fundsheets are exceptionally hard to find, which in turn makes changing investments difficult

    Sam

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    10 August 2025

    Benjamin

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    01 August 2025

    Dee

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    01 August 2025

    Still haven’t managed to go digital with them, so I get their biannual paper update and hope they perform ok. Charges are ok at 1%, so o hope it’s in line with the market.

    Judith

    Important stuffHolly and the team have worked in the finance industry for many years but we are not regulated to give you personal financial advice. For every story on this website about a good investment, or something which went up by 10% or made someone £200, we could also share a story about a bad investment, something which fell in value or lost someone £200. We aim to provide general information and pointers – and btw we are totally agnostic about which providers you might pick – but if you have complex affairs, want personalised advice or need specific recommendations, please look at advice pages and see if regulated digital or traditional financial advice would be the best solution for your needs. Boring Money Ltd is a limited company registered in England and Wales under registration number 09459832 and we have our registered office at 10 Lower Thames Street, London, England, EC3R 6AF.
    Risk warningAs is always the case with investing, your capital is at risk. The value of your portfolio can go down as well as up and you may get back less than you invest. Tax treatment depends on your individual circumstances and may change in the future.
    Boring Money Ltd is a limited company registered in England and Wales under registration number 09459832 and we have our registered office at 10 Lower Thames Street, London, England, EC3R 6AF.