Holly Mckay
Holly MackayFounder and CEO
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Royal London Reviews | Workplace Pensions Customer Feedback & Ratings

Help others make better pension decisions. Share your workplace pension provider experience with our community. Leave an honest review about your provider's service, fees, and performance today.

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19 December 2025

RL are my latest workplace pension provider and I only have a very small pension with them. Compared to my SIPP, which is with Aviva, the app is quite basic, but functional. I have been able to choose a more adventurous lifestyle option with them, which is useful.

Juliet

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02 November 2025

Peter

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13 September 2025

Stephen

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15 August 2025

Consistently good performance over 30 years and readily active when I needed to transfer holding

Julie

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15 August 2025

Never had any issues with Royal London. Im non advised as the governed portfolios are easy to navigate. If you are comfy with this there are no issues, if you would rather have an advisor that would be the best option. Everyone is so helpful. Ideally online and in the app it would be good to be able to trend your investments in a graph. Lots do it so hopefully RL would consider this in the future.

Joe

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11 August 2025

Good service overall, however App is poor and fundsheets are exceptionally hard to find, which in turn makes changing investments difficult

Sam

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10 August 2025

Benjamin

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01 August 2025

Dee