This site is for the confident
Investor who knows what they are doing, and who is looking for a low-cost, no-frills service.
Boring Money Review of Halifax Pension
Holly Mackay's View
This site is for the confident investor who knows what they are doing, and who is looking for a low-cost, no-frills service. Price is the USP and for any less confident investors there is very little help, content, guidance or substance to offer a more rounded experience. Not an obvious choice for pensions which is really not their heritage. But OK for those who don’t want to do anything fancy and to keep costs rock bottom.
Holly has accounts with all the providers on our website and independently reviews all of them.
Customer Reviews of Halifax Pension
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23 January 2025
If you need to contact Halifax regarding your pension and you use the number on the app, website or letter you will be put through to Scottish Widows who will then put you on hold while they find someone from Halifax to deal with your pension. This can take half an hour and then they will take 5 working days to email you back, or they will ask for you to contact them by post demanding a hard copy. This is a company that hasn't even heard of a Fax machine!
Robert
09 June 2024
very poor service
yuling
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Is Halifax Pension right for you?
Ease of use
Navigating this site can be a bit frustrating. Researching shares and funds is not intuitive and the fund information, supplied by Morningstar, is factual without offering much help about what to actually pick and why. It’s difficult to zip through the website, as everything is cluttered and the content is extremely text heavy.
Mobile & Apps
There is no investment app available. The website is not particularly mobile-friendly, especially when assessing potential fund choices. Investors are even advised to only attempt certain functions on desktop.
Facts, Fees & Behind the Scenes at Halifax
If you know what you want – to get in, trade and then get out – it works fine. And at £12.50 a year to hold an ISA here, with additional trading fees, it’s easy to see why they don’t spend a lot on development. Really depends on what the individual wants but the less confident will get lost.
Ready-made
3 Scottish Widows ‘multi-asset’ funds are available from parent groups Lloyds Bank. Newly launched in September 2019 there is no meaningful track record. Costs will be a maximum of 0.74% a year to hold these funds on the platform, including a service fee and all investment costs.
What investments are available on Halifax?
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