Vanguard Investor Review
Low-cost ready-made investment portfolios. Huge global player. Fair. Good choice to get started as a default option. It’s still a bit lacking in help and support.
Boring Money Review of Vanguard Pension
Holly Mackay's View
Vanguard have been growing at a rapid rate in the UK, with money flowing into their SIPPs since they launched their pension offering in Feb 2020. The introduction of drawdown now means these guys offer a very credible, no frills, low-cost pension which is good for both those saving up and those in retirement. Be warned – it is not for people who like assembling a pick and mix pension. The website and associated information is sparse, but these guys are rock solid and cheap. If you want a good, ready-made, balanced, passive fund – look no further.
Holly has accounts with all the providers on our website and independently reviews all of them.
Customer Reviews of Vanguard Pension
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07 October 2023
Have had investments with this company in the past and all went reasonably well however, recently decided to to make major investment for the long term, and found their level of customer service and communication abysmal so I abandoned the idea. They have gone downhill very quickly!
Mark
17 August 2023
I've been using Vanguard to perform partial transfers from my workplace pension as well as a Stocks & Shares ISA. Their customer support has been nothing but spectacular and really supportive when required. I had some issues when I transferred from a previous workplace pension which they were able to resolve by telling me my rights of transferring private pensions and the error that my old provider had which conflicted the move. I will continue to use Vanguard for the indefinite future, and look forward to seeing my portfolio grow with the market at a low cost.
Daniel
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Mobile & Apps
Vanguard Investor are yet to launch a mobile app, but the site is quite simple to use on mobile. They have a mobile app for US customers so we would expect an app to be launching in the UK in the near future.
Facts, Fees & Behind the Scenes at Vanguard
Vanguard is a weird exception to the rule in that the site is better once logged in than the other way around. It works smoothly enough and the screens are easy to read, compute and move around. Trading and funding the account were easy.
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