While your employer chooses your workplace pension provider, understanding how different providers perform can help you make the most of your pension scheme.
Our verified customer reviews help you evaluate leading pension providers based on real user experiences. Discover what actual customers say about providers like Nest, Legal & General, Aviva, Scottish Widows, and more.
Read honest feedback to better understand your pension scheme's strengths and limitations.
Whether you're an employee wanting to optimise your current pension or an employer selecting a provider, these reviews provide the insights you need to understand which pension providers deliver the best value and service.
In a nutshell
Old and established provider
Mixed customer reviews
Good performance on most default funds
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In a nutshell
Reliable, well-known customer brand
Improved communications of late
Helpful single log-in for insurance customers
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In a nutshell
Strong heritage on investing and ISAs
Large provider – over 700,000 workplace customers
Better than most for care of vulnerable customers
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In a nutshell
Solid, mainstream choice
Variable performance history
Developing open finance and a new app
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In a nutshell
Over 12 million members – good for very small employers
Took a stand on tobacco free portfolios
No frills – solid but nothing flash
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In a nutshell
New, smaller but digital-first
Dedicated account manager for businesses
Smaller so more responsive to incoming queries
In a nutshell
A not-for-profit organisation
One of the UK’s largest schemes
Earnest and solid – nothing too fancy
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In a nutshell
Human-led service excellence
Nice digital service
Mutual organisation
In a nutshell
Generally good long-term returns
Mixed reviews of service
Some questions on value for older accounts
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In a nutshell
Better digital experience than many
Aiming for net zero in the default fund by 2040
Monthly fees + % fee can confuse
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