Best Buys 2021: Best for Customer Service
25 Feb, 2021
This is a new award in 2021. Customer service was put under pressure in 2020 as providers had to shift to home working and trading volumes soared. These awards are given to those providers with high customer scores of our specific ‘Service’ category and based on our testing of call centres and support.
Charles Stanley Direct
- Customer recommend score of 84%
Moneyfarm
- Customer recommend score of 79%
Moneybox
- Customer recommend score of 92%
PensionBee
- Customer recommend score of 92%
Wealthify
- Customer recommend score of 88%
Willis Owen
- Customer recommend score of 90%
