Customer Reviews

very expensive for SIPP

The new fees structure will really hurt those who only use funds as everything will be charged for...buying, selling, re-investing dividends, even the compulsory re-investing of the loyalty bonus. If you put a lump sum in, you won't get free regular investing. Having been with them for a long while the net effect of these fees based on last years trading will be a 45% increase, which is unsustainable for us. I don't think many people who are reviewing the new charges have looked at them in depth.

I had probably the worst experience of closing account with this company. It resembled something more like dealing with scammers rather than respectable company. There are better companies out there. Please avoid this one.

Broad paltform, wide selection of offerings. But some transactions at a fee reduce the advantages.

They have always communicated well and have been helpful when approached

They have a great customer care package and their investment tools are the best among the rest.

I rated Hargreaves Lansdown an 8 out of 10 due to the fact that the platform presents an incredibly wide array of investment possibilities-for example, stocks, mutual funds, and investment trusts-that no one but me can easily handle a diversified portfolio. The website and the app are very user-friendly, and the research tools and information provided are also helpful in the decision-making process for investments. I have had experiences where the customer service was usually responsive and nice when I called them for assistance. However, the main areas to work on are the fees as they are relatively high compared to some of the other companies in the market and the lack of clarity in investment options for newer features which makes it difficult for some. If they would cut their costs a little bit or make the complicated parts simpler, the platform would be even more attractive.