Customer Reviews for Fidelity
7 Jan, 2024
We're looking to gather honest feedback about your experience with Fidelity's investment products and services. Your insights will help prospective customers make informed decisions and help us understand what's working well and what could be improved.
I would rate Fidelity 9/10 because it provides a reliable and well-structured service, with a strong range of investment options and a user friendly platform. The quality of information transparency and overall customer experience are particularly positive
The good thing is I'm kept informed. The not so good thing is I don't necessarily read it all Too much and don't always understand it
It keeps me informed, it has helped my savings grow. My Financial Advisor explains the statements and tells me how well the investment is doing. I'd like less statements unless it is urgent. I seem to get one monthly, twice a year would be good.
Fidelity have l believe a very good reputation, but they are not quite top of the tree, to get there, they need to be bolder.
Good return, advice if needed, established
Year on year my fund has grown above average
Thank you for your help and guidance over the last few years
Good customer service, advice when needed, happy as it is
