Holly Mckay
Holly MackayFounder and CEO
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    Home • ISAs & Investment Accounts • Customer Reviews • Moneyfarm

    Customer Reviews For Moneyfarm

    17 Feb 2024

    Moneyfarm

    Moneyfarm

    Moneyfarm

    Moneyfarm

    We're looking to gather honest feedback about your experience with Moneyfarm's investment products and services. Your insights will help prospective customers make informed decisions and help us understand what's working well and what could be improved.

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    05 December 2025

    Unfortunately my onboarding experience with Moneyfarm was extremely poor, with repeated technical issues and delays that were never fully resolved. This has significantly undermined my confidence in the platform, so I’ve decided to move my pension elsewhere and recommend another pension provider for my daughter.

    Ryan

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    07 July 2025

    Awful experience so far

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    07 July 2025

    They know what they're doing, and make their goals clear

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    07 July 2025

    I like that it is easy to access to my account and there are regular emails that explain the most updated financial situations or things that might affect economy and finance globally. On the other hand, I am not very happy with Their advisors. The first one didn't contact me at the booked time frame and didn't reply to my email message. The second one didn't provide alternatives options.

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    06 July 2025

    The platform is user friendly, the investment advice is easy and clear to understand

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    05 July 2025

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    04 July 2025

    It is a great product which is easy to use.

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    04 July 2025

    Important stuffHolly and the team have worked in the finance industry for many years but we are not regulated to give you personal financial advice. For every story on this website about a good investment, or something which went up by 10% or made someone £200, we could also share a story about a bad investment, something which fell in value or lost someone £200. We aim to provide general information and pointers – and btw we are totally agnostic about which providers you might pick – but if you have complex affairs, want personalised advice or need specific recommendations, please look at advice pages and see if regulated digital or traditional financial advice would be the best solution for your needs. Boring Money Ltd is a limited company registered in England and Wales under registration number 09459832 and we have our registered office at 10 Lower Thames Street, London, England, EC3R 6AF.
    Risk warningAs is always the case with investing, your capital is at risk. The value of your portfolio can go down as well as up and you may get back less than you invest. Tax treatment depends on your individual circumstances and may change in the future.
    Boring Money Ltd is a limited company registered in England and Wales under registration number 09459832 and we have our registered office at 10 Lower Thames Street, London, England, EC3R 6AF.