Hargreaves remains boringly good
The website is off-putting to less confident investors. For those familiar with the service, though it's easy to use and reliable
Boring Money Review of Hargreaves Lansdown LISA
Holly Mackay's View
On the hand, Hargreaves Lansdown remains one of the best. People on the phones who know their stuff. Great app. A website which supports you to self-serve quickly. At times I'd say it's still the best in the market. But some cracks appeared in 2020. The phones occasionally took ages to be answered. There were some trading outages. These blips are still the exception not the norm. But with prices remaining stubbornly high, if their service wanes then I have some questions. There are very credible competitors.
Holly has accounts with all the providers on our website and independently reviews all of them.
Customer Reviews of Hargreaves Lansdown LISA
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30 June 2023
Improved investment range with expanded types of options to use
30 June 2023
In my opinion it's the best quality option for my investment and portfolio
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Is Hargreaves Lansdown LISA right for you?
Ease of use
The website is very product-focused and requires a level of pre-existing knowledge that many customers do not have.
That said reviews we get for Hargreaves Lansdown are almost universally positive – customer service is the stand-out feature.
The architecture behind the scenes is clever and navigating around the site is quick if you know what you need to do. There is a wealth of supporting information and calculators, the site always works and the service is great.
Mobile & Apps
The app is great. You can sign up, research, view, add money and trade. The connection between ‘View’ and ‘Do’ is just seamless. If you have several accounts which you have linked, these are all easily seen too. One of the best investment apps we use.
Facts, Fees & Behind the Scenes at Hargreaves Lansdown
Boringly enough these guys continue to smash it out of the park when it comes to user experience. Trading is quick and easy. The site works well. Reporting is clear. Account linking is easy. Mobile and app is great. They do spend the slightly too high fees they charge customers well! Hard to fault in terms of performance.
What investments are available on Hargreaves Lansdown?
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